Our entire team is cross-trained and proficient in today’s opportunities as well as ever-changing regulations, which means you receive a level of experience unmatched by our competition. Trust us with your challenges, and we’ll exceed your expectations. Our people, our expertise, our technology and our Abentras Access eServices platform combine to place your benefits platform in the elite, mirroring those of most Fortune 500 companies. All Principles, Directors, Executive Assistants and Coordinators hold active Life and Health Insurance licenses.
Owen was born and raised in Jacksonville Beach, Florida. He graduated from Florida State University with a degree in Political Science. In 1988, he began his insurance career with Massachusetts Mutual Life Insurance Company as a life insurance career agent and later began to specialize in employee benefits. Owen is a 17-year Life and Qualifying Member of the Million Dollar Round Table, our industry’s leading sales achievement organization. He has been an active member of the Jacksonville Association of Health Underwriters and served as president in 2007-2008.
In high school I collected old Volkswagens and could remove an entire engine and replace it in less than 17 minutes, which came in very handy as they were always broken, I continue to thank my father for never purchasing a welder as I really love the insurance business.
West Wingate RHU
West was born and raised in Jacksonville Beach, Florida. He graduated from Florida State University with a bachelor’s degree in Marketing in 1989 and is a faithful member of the Lambda Chi Alpha Fraternity. West began his insurance career with Coordinated Programs, Inc. in Jacksonville in 1990, specializing in the sale, service and implementation of formal executive disability insurance plans. He is also a 21-year Life and Qualifying Member of Million Dollar Round Table, our industry’s leading sales achievement organization.
West loves spending time in Quitman Georgia living the farm life. During a recent prescribed forestry burn the wind shifted on him and he burned down the neighbors very historic school house dating back to 1918. Over 12 state & local fire trucks & rescue vehicles responded. He still remains very good friends with the neighbors as he convinced them it was an eyesore & had termites.
Kelly Kenne SPHR, SHRM-SCP
Chief Operating Officer
Kelly was born and raised in Jacksonville, Florida. She graduated from the University of North Florida with a bachelor’s degree in Criminal Justice. Kelly joined Owen and West in 2001, specializing in consolidated invoicing and customer service administration. As the director of operations she is responsible for overseeing and directing all aspects of our operations – from managing staff to coordinating our technology and services – to ensure each one of our clients receives the ultimate in customer service.
Kelly is the team motorhead and car nut. She doesn’t like the thought of riding in a car that goes less than 100 mph and has less than 8 cylinders. Tesla is the enemy, as it has no rumble.
Jason C. Griggs CRPC
Jason was born and raised in Ft Wayne, IN. He graduated from Indiana University with a bachelor’s degree in Business. In 2004, he and his wife Carrie relocated to Ponte Vedra Beach, Florida. He began his insurance and financial services career in Jacksonville in 2004 and maintains a 2-15 Health & Life insurance license along with a Series 7 and 66 securities license. Jason recently complete his Chartered Retirement Planning Counselor designation. He enjoys community involvement opportunities with the Rotary Club of Ponte Vedra Beach and has been a member since 2007 and served on the Board of Directors in 2010-2012.
I worked at a Turkey farm when I was a kid in Indiana. It was the hottest, nastiest smelliest place you could imagine. I realized at that point I needed a really good education and career to keep me from ever going back!. To this day I still won’t eat turkey even at the best BBQ Restaurants!
Lori Miller SHRM-CP
Lori was born and raised in Jacksonville, Florida. She graduated from Florida Community College of Jacksonville with an Associate of Arts degree. She began her insurance career at State Farm in the Life and Health department in 1990. Lori joined the Abentras family in 2004 as an executive assistant and specializes in assisting our individual clients with their life and disability insurance needs.
I’m a no clutter/organized obsessed person. I have everything arranged in such a way I know if someone even slightly moves an item on my desk. Co-workers have been known “to get me” by turning everything on my desk upside down, cleaning out the hole punch on my desk, using an entire pack of stickies all over my items, or littering it with paper clips to drive me crazy.
Premium Services Administrative Assistant
Mary was born and raised in Brooklyn, New York, and moved to Jacksonville Beach, Florida in 2004. She has worked in the employee benefit field since 2007, and recently joined the Abentras team in 2012.
Enjoys traveling to Italy a few times a year to visit her family in Napoli. I love singing Italian opera, especially on Sundays while cooking with Vino and Dino (Dean Martin).
Group Benefit Account Coordinator
Sisi was born in the Dominican Republic and moved to Jacksonville, Florida in 1990. She graduated from FCCJ in 1998 with Associates of Arts Degree and perused a career in the mortgage lending and Real Estate industries. Sisi joined Abentras in 2017 as a licensed health insurance agent
I won a dance contest once, Reggaeton to be exact. Reggaeton is a genre that originated from Puerto Rico, basically Puerto Rican reggae.
Group Benefit Team Lead
Erin was born in Tyler, Texas and raised in Orlando, Florida. She graduated from Sante Fe College in Gainesville, Florida in 2002 and moved to Jacksonville to attend University of North Florida where she pursued a degree in Psychology. Erin joined the Abentras team in 2010 as Client Advocate and Group Benefits Assistant.
I am a part of a motorcross family. My husband and two daughters are avid dirt bike riders. My role is cheerleader (because I would definitely end up breaking something – myself or the bike or both).
Group Benefit Account Coordinator
Courtney was born and raised in Jacksonville Beach, FL. She graduated from Florida State College at Jacksonville and went on to University of Florida to pursue a degree in Marketing. Courtney has over 10 years of financial and retail customer service experience and energetically strives to ensure the timely and successful delivery of solutions, therefore creating long term relationships with customers. Courtney joined the Abentras team in 2014 as a Group Benefit Account Coordinator.
I love the outdoors, running, biking and scuba diving. On one of our recent scuba diving adventures we found a group of sea turtles, one of them tried to get frisky with me and kissed me in the face! The big fat kiss left me with black eyes the rest of the vacation. EKKK
Group Benefit Administrative Assistant
Stacie was born in the Panama Canal Zone and moved to the Jacksonville area in 1979. She earned her Associate of Arts Degree from the University of North Florida in 1989. She has worked in the insurance industry since 1993. She joined the Abentras team in 2017 bringing us her experience with having worked in the benefits arena from a carrier, broker and large employer perspective. She supports the sales and account management staff as a Group Benefit Administrative Assistant.
Although there isn’t much use for this outside of 7th grade, I can write backwards and upside down & backwards.
Group Benefit Account Coordinator
Ashley was born and raised in Pensacola, Florida. She graduated from Florida State University in 2015 with a bachelor’s degree in Fashion Merchandising and is a member of Kappa Alpha Theta. Ashley moved to Jacksonville in 2015 and joined the Abentras team in 2016 as an administrative assistant.
In elementary and middle school I was the point guard for my school’s basketball team – I fouled out every game. Everyone said I was a scrappy little player – AKA Scrappy Williams.
Group Benefit System Analyst
Katina was born and raised in St. Cloud, Florida and moved to Ponte Vedra Beach in 1998. She graduated from University of Central Florida with a Bachelor of Science in Secondary Education. Katina joined the Abentras team in 2014 as a Group Benefits Coordinator and oversees our Abentras Access platform for our clients.
I absolutely love music and attempt to meet the band any opportunity I can (so-called groupie). My first backstage experience was Hootie and the Blowfish and my absolute favorite was meeting Simon Le Bon from Duran Duran. I have dozens of autographs and pictures in my collection.
Group Benefit Implementation Specialist
Jennye was born and raised in Jacksonville, FL. She joined our team in 2014 with over 10 years of experience in the insurance industry. She is our Group Benefits Implementation Specialist, implementing all contracting, reporting, and compliance for our clients.
I love to travel, experience new cuisine, explore nature and adventure off the beaten path. I’ve visited Cayman Islands, St. Thomas, St. John, Bahamas, lived in Puerto Rico for 5 years exploring the entire island and sister islands of Vieques, Culebra, Isla Caja de Muertos, and Cayo Mata la Gata. I visited Lima and Cusco Peru traveling by plane, train, car, bus and hiking Machu Picchu. While visiting Peru, I ate cuy (guinea pig) and anticuchos (cow heart). I wasn’t a fan of cuy, but I would definitely eat anticuchos again.
Heather Kaelin PHR, SHRM-CP
Premium Services Team Lead
Heather was born in San Diego, California and raised in Jacksonville, Florida. She graduated from Florida State College of Jacksonville with a Bachelor of Applied Science in Supervision and Management. Prior to joining Abentras in 2007, she served in the US ARMY Reserves and served overseas in Operation Iraqi Freedom. Heather manages our Consolidated Premiums Services department (Bille) and is the “Abentras Problem Solver”
I am an ARMY Veteran – manned a M2 .50 Caliber machine gun, worked aside many foreign militaries, and was an armed bodyguard on USO Shows throughout Kuwait – Heather aka 50Cal
Premium Services Account Coordinator
Audrey Hanson was born and raised in Madison, Wisconsin. She moved to Jacksonville, Florida in 2001 where she started her career path in the financial services field. Audrey works in the Consolidated Premiums Services department where she performs invoicing, processing and reconciling of group insurance premiums. Audrey joined Abentras in 2015
As a Wisconsin girl, I spent a lot of time around hockey, cows, cheese and beer. A few skills I learned along the way were how to do a toe-touch on ice and how to drink a beer with my foot, using no hands.
Premium Services Account Coordinator
Elena was born and raised in Russia, where she earned her first Bachelor’s of Science Degree in Foreign Philology (English Language and Literature) and Translation in 2009. She was awarded the degree of Philologist and Teacher with honors. Elena moved to Jacksonville, FL in 2009. She graduated from the University of North Florida in 2018 with a Bachelor’s of Science Degree in Business Administration majoring in Accounting. She joined the Abentras team in 2018. Elena works in the consolidated Premium Service department (Bille) specializing in invoices and reconciling and processing group insurance premiums.
Elena likes Literature, History and Languages. She studied Old English and Latin. Per aspera ad astra!
Premium Services Coordinator
Donna was born and raised in Jacksonville, Florida. As a Premium Services Coordinator with over 14 years of insurance industry experience, she joined our team in 2018. Donna works in the Consolidated Premium Services department specializing in invoicing, processing and reconciling of group insurance premiums.
Donna aka Downtown Donna Brown – I have been a Mobile DJ for over 25 years. I turned my collection and love of my music into something fun to share with others.
Compliance and Auditing
Darlene was born and raised in Tinley Park, IL the south side of Chicago. In 1995 she moved to Orlando, Fl, and attended Valencia Community College. For the past 20 years, she has worked in the Special Ed Department K-12 in South Carolina and Georgia providing technology support to the teachers and state-required reporting. She joined the Abentras team in 2021 to specialize in Compliance and Auditing.
After graduating high school, I enlisted in the United States Navy. I served 5 years active duty and I’m a Gulf War Veteran. I’m still actively involved with Veterans. Providing support for those who have served this country by volunteering in various organizations is a passion of mine.
Group Benefit Account Coordinator
Kelsey was born in Florida and raised in Maggie Valley, North Carolina. She moved back to St. Augustine in 2014 where she began her career in the Program Management and Customer Service fields. Kelsey recently joined the Abentras team as a Benefits Coordinator in 2022.
I am a big time Astronomy lover, and frequently spend my free time staying up late (or getting up very early) to map the stars, and take pictures of the moon and planets. It sounds really poetic but it’s actually quite nerdy.
Group Benefit Account Assistant
Raquel was born and raised in Miami, FL and moved to Jacksonville, FL in 2017. She studied Business Administration and was also a Student Athlete for the Women’s Fast Pitch softball team at Miami Dade College. She pursued a career in property management. Raquel joined Abentras in 2022.
Since the age of 2 my nick name was Rocky and still is. I played softball since the age of 9 years old. I am a classic car fanatic, my dream car is the 1979 Corvette Stingray and the 1969 Camaro. I’m definitely a chevy girl! I also have a passion for health and fitness, if I’m not on the beach tanning, you will definitely find me in the gym.
Administrative Assistant / Receptionist
Monique was born and raised in beautiful Michigan. Monique attended LCC, and Michigan State University, where she earned a degree in clinical laboratory science in 1987, in Medical Technology. In 2014, she attended the University of Akron, School of Law, where she earned certification as a Patent Paralegal. She made her home in Traverse City 2000 – 2008 where she co-owned and operated The Fireplace Inn, in Karlin, with her late business partner, Maxine Shreeves. Monique also worked in the Insurance Industry, in Marketing and Administration for United Healthcare and All State Insurance. She now resides in Ponte Vedra Beach, Florida with her husband, Richard. Monique recently joined the Abentras team in 2022.
Monique loves outreach ministry and helping others. She is Food Program Coordinator of Harvest Ministries since 2007, where she has opened 4 community Food Pantry’s and Community Closets to help those in need, her most recent endeavor in Orange Park, FL.